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Loyalty Program

Loyalty Scheme

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For every dollar you spend in our stores, both Civic and Phillip, you receive 8% credit (S Dollar) onto your account. Example;
- If you spend $49 on a Thai massage, 3.92 S Dollars is automatically added onto your account
- If you spend $89 on an Oil massage, you will receive 7.12 S Dollars onto your account

*Any decimal point will be accrued to an appropriate rounding amount.
**Any promotional price will be accrued half of the above points.
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- Once you have accumulated the minimum 20 S Dollars in your account, you can redeem these dollars towards your service, product and to purchase our gift voucher
- The maximum redeemable balance is limited to 50 S dollars per customer per visit

*S Dollars can be accumulated and redeemed at both Civic and Phillip locations.
**Kindly advise the above limits are pre-set, our staffs have no authority to override the setting.
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S Dollars have an expiration date of 9 months, however, they expire progressively

Example;
- On 1 st January 2019, if you were to come in for a $49 massage, 3.92 S Dollars is added onto your account and will be expiring on 1 st October 2019, if left unused.
- On 15 th March 2019, if you come in for a $89 massage, the 7.12 S Dollar receiving from this appointment would expire 9 months from that date, which is 15 th December 2019.
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Yes, however, the appointment must be invoiced under your name and vice versa. If you are paying separately, please ask our staff to put an invoice under your preferred account and the S Dollars will be automatically added to your account.

*We strongly recommended to follow the above guidance strictly as we cannot backdated the loyalty point.
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From 1 st January 2019, we decided to replace an old loyalty scheme (stamp card) with the S Dollar program. We believe that the new system is a fairer since there is no minimum spending cap required to earn the loyalty dollar. Moreover, you are not required to carry a physical card, every S Dollars is securely store digitally and you will not need to worry about backdating and validating your point.

*It is importantly that we have recorded your details accurately, these includes your full name, date of birth and mobile number, if we need to verify your identity.

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